Shipping & FAQ
FLAT RATE SHIPPING WORLDWIDE
Our flat rate shipping charge is just £3.00 worldwide. Regardless of the size
of your order, you only ever pay the one small shipping charge. Shipping is via
Royal Mail first class service for UK orders and regular airmail for other
Most orders ship within 3-4 business days. If for any reason your items will take longer then usual to create, then I'll be sure to let you know immediately.
ESTIMATED SHIPPING TIMES
Please note - the below shipping times are an estimate only. International mailing times can vary depending on customs processing times in your country and how quickly the mail system is moving.
United Kingdom: 1-3 business days
United States: 7-10 business days
Canada: 7-10 business days
Australia: 7-10 business days
Europe: 6-7 business days
All Others: 7-10 business days
CUSTOMS AND DUTIES FEES
Buyers are responsible for any customs or duties fees that may apply.
RETURNS: I always want you to be happy with your order, so should you have any problems whatsoever with your item please let me know so that we can work together to find a solution. If an item is defective in any way or suffers damage during shipping, I will be happy to either issue a refund upon return or create an immediate replacement.
Shimmer Creek Silver
Ludlow, Shropshire SY8 1BN